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FAQ

Straight answers

Gmail and Outlook, setup, permissions and the free plan, in plain words.

Does MailSign work with Gmail and Outlook?

Yes. Google Workspace admins deploy signatures to every Gmail mailbox from MailSign. Outlook users get theirs through the MailSign add-in, which is listed on Microsoft AppSource.

Do employees need to install anything?

Not for Gmail: the admin deploys from MailSign and the signature appears. For Outlook, the MailSign add-in adds the signature.

Can employees change their own signature?

Only the fields you allow. Admins choose which fields are editable, like name or phone number, and which stay locked, like logo, layout and colours.

Where does employee information come from?

Enter it in MailSign, or sync it from Azure AD or SFTP so titles, phone numbers and photos stay current.

What happens when someone new joins?

MailSign creates their first signature from the company's default template, using their real details.

How many layouts are there?

Ten. Every one works with your logo, colours and links, and you can preview them all on the templates page.

Is there a free version?

Yes. The free signature generator lets anyone make a signature and copy it into Gmail or Outlook.

Which languages does MailSign support?

MailSign is available in 9+ languages.

How do I get started with a team?

Contact us with a few details about your team and email setup, and we'll help you get going.

Still have a question?

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